Rockford Terminal Agent

Current Location:

Rockford, Illinois

Job Type:


Salary Desc:


Start Date:


Date Posted:



Ticket Agent, Sales
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Job Description

Looking for a job that allows you to meet a high volume of new people every day?

Van Galder Bus Company, a part of Coach USA, is looking for an individual who is willing to work with a diverse population as a part-time Terminal Agent at our Rockford, IL location. 


  • Help facilitate, analyze, and resolve passenger issues.
  • Communicate with passengers in a pleasant and personable manner.
  • Sell tickets, verify electronic tickets, accurately handle cash transactions, and operate credit card equipment.
  • Maintain company equipment and replace ticket stock.
  • Assist passengers with ADA needs to include operation of wheel chair lift.
  • Make public address announcements of arrivals and departures.
  • On occasion help drivers load luggage when needed.
  • Perform light maintenance duties and janitorial tasks on a shift basis.

We Offer:
  • $12.00/hour
  • 401(k) plan and company matching
  • High school diploma or equivalent (GED, HSED).
  • 1-3 years of related experience (customer service, ticket agent, sales).
  • Ability to lift up to 50 pounds items with minimal exertion.
  • Must be able to use both arms and hands, and be able to reach.
  • Must be willing to learn other operating systems.
  • Must be willing to work flexible schedules.

Please apply online at to be considered for this position or send your resume to:

Come join the Coach USA – Van Galder team!

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