Director of Operations

Current Location:

Anaheim, California

Job Type:

Permanent

Salary Desc:

based on experience

Start Date:

2/26/2019

Date Posted:

2/26/2019

Sector:

Director of Operations , Operations
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Job Description

About the Job:
National Motorcoah operator located in Southern California providing contract and charter service to the Los Angeles area is seeking a Director of Operations to directly oversee and coordinate all aspects of the Operations Department including scheduling, operational forecasting and planning/analysis for the best utilization of assets to maximize safety, customer service and efficiency. 
 
We are looking for a proven leader to assist in managing our operations and providing exceptional customer service to our clients. If you are an individual motivated by challenge and the opportunity to make a difference then please read further. 
 
Position Summary:
The Director of Operations is responsible for providing leadership and support to the operations team responsible for planning, organizing, directing, and coordinating all Dispatch activities necessary to meet the requirements of our client expectations and objectives established by the Company. This position reports directly to the General Manager. This position requires the availability to travel to remote locations within the Los Angeles area.
 
Essential Functions:

  • Oversees the day to day operations of drivers,  dispatchers and safety related issues to ensure compliance with all governmental regulations
  • Understand and apply DOT regulations to prevent operational issues
  • Understand all scheduling for charters and contracts and make necessary adjustments as needed
  • Be involved with driver discipline with the Safety Manager and General Manager
  • Address all driver complaints and customer concerns
  • Schedule all charters and review each itinerary for DOT compliance
  • Monitor Driver Uniform program
  • Work with managers to facilitate proper training for all drivers, mechanics, dispatchers, supervisors and office staff
  • Work with Safety Manager to promote a safe working environment while following company policies
  • Work directly with Maintenance Manager to ensure vehicles are available for dispatch and needed service/repairs
 
Required Qualifications:
  • 5 years experience in Operations Management
  • Reliable transportation with ability to travel
  • Proficiency with Microsoft Office suite
  • Strong oral and written skills
  • Ability to effectively present information in a clear, concise format one-on-one and in small groups  
  • Ability to demonstrate reasoning capability by dealing with problems involving several concrete variables in standardized situations
 
Credentials  preferred:
  • Current CDL Class B with a P endorsement
 
We offer a competitive compensation package including a benefits program, 401K (with company match), and paid time off.
 
Apply online at www.coachusa.jobs or send your resume to: Claudia.Gamboa@coachusa.com.


In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex, (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
 

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In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, non-job related disability or any other protected group status.


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